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  • Workshop artifacts

    Perhaps the most considered task of any workshop are the shapes and forms of the materials used in the room to spur lateral thinking. A roomful of people can generally stomach three group activities over the course of a day. More than that and the room is exhausted. Less than that and the room walks…

  • Workshop Insights

    Always much to learn from facilitating a workshop. First off, no more than three exercises during the course of a day. That’s nearly a given now even though I always try to pack in more. But – more importantly for me – is an awareness of how my physical presence can affect a room full…

  • Arcadia in Munich

    Another amazing workshop – this time in Munich. Much to learn each and every time I do these workshops. For the first time my team in New York generated a customer journey using an algorithm written by Joe McHeffey that allowed us to harness the cognitive powers of IBM’s Watson. We gathered data from both…

  • Celebrating my 30th Workshop

    Celebrating my 30th workshop. I’ve done them now for clients and internal teams, with small teams and with groups as large as 70. And yes, they get a bit unwieldy at that size. And here’s what I’ve learned along the way; Stakeholder buy-in is essential. Both for the workshop itself and all activities that come…