Category: Musings

The Designer’s Dilemma; Designing in the age of Moral Silos, Dark Patterns, Cognitive Biases, Fake News and Artificial Intelligence

I’m curious to see, in a world where we’ve begun to understand much about human behavior, if there is a methodology and practice that can be offered to designers to enable them to design for the good – for themselves and their communities. I’ve started the process by examining Buddhist ethics – or Sila. Much ...

Old Organizational Models

I’m still surprised to see ad agencies struggle after nearly 20 years but it occurred to me a few weeks back that most ad agencies are having a hard time modernizing and adapting to the needs of the new customer because they are stuck and organized internally in an old cultural model that has a history ...

The Monkey Mind

Thoughts being those random things that jet around our heads. Attachment being the tension/reaction when becoming aware of the thought. Awareness being the “self” or emotional state that is defined by the attachment to that thought. Letting go is becoming aware of the attachment and reaction to that thought.

Learning Loops

Learning Loops

What data wants – creating learning loops to bring the customer closer. Top diagram represents a typical state – bottom diagram represents an optimal state. The more you learn – the closer you bring your customer – and the more you affect your own business model. And the more you learn.

building a culture of learning

Cultures of Learning

Where the opportunity presents itself and the stakeholders/community/company respond with a whole bunch of ideas in response.  Develop a governance system that begins to build and expand learning while narrowing down to a single solution. The output is not only a solution to the opportunity but also establishing a culture of learning. For it is ...

Inflection Points

I Wore Glass

Last week I discovered that we had a pair at work so I went and tried them out today. It was my first time so lots of fumbling as usual first times go. But first impressions always count. And you know that feeling when you have too many electronic gadgets around the house that you ...

Presence

Mobile applications sort themselves out into various categories – but nearly all have one desire in common – they’d like to engage you. Please. Preferably in a manner that will have you coming back for more. But most applications fail to achieve this because they lack a concept I call presence. Presence, as I see ...

Thomas Friedman’s article – NYTimes – Need a job? Invent it!

This is mandatory reading for us parents who are looking for ways to give our kids a leg up in this new (and future) economy of ours. I apologize for the long windedness of this post and warn that it will take you more than a few minutes to get through it all – but ...

“Marketing is for companies with sucky products”

Fred Wilson’s post here(http://www.avc.com/a_vc/2011/02/marketing.html) on marketing prompted me to give some thought to the changing nature of marketing and advertising in this interconnected world. The post started quite the firestorm and nice to see that Fred had a quick riposte to amend and further explain his position (http://www.avc.com/a_vc/2011/02/marketing-version-20.html). I agree with the majority of his ...