Design Workshops

  Did a design workshop the other day. It was a very useful way for the team to build consensus and kickstart the project.

Story Mapping

  Getting better with using the color stickies. This one was for a story mapping session with our IBM client.

Learning Loops

Learning Loops

What data wants – creating learning loops to bring the customer closer. Top diagram represents a typical state – bottom diagram represents an optimal state. The more you learn – the closer you bring your customer – and the more you affect your own business model. And the more you learn.

building a culture of learning

Cultures of Learning

Where the opportunity presents itself and the stakeholders/community/company respond with a whole bunch of ideas in response.  Develop a governance system that begins to build and expand learning while narrowing down to a single solution. The output is not only a solution to the opportunity but also establishing a culture of learning. For it is ...

Story Mapping in Singapore

Spoke to a large gathering of our Asia Pacific team in Singapore this past week. Took them through story mapping and did a quick Jeff Patton style warm up exercise with them. If you look closely enough at the photo you’ll see the yellow stickies. I spoke for nearly two hours and answered a ton ...

story mapping

Adventures in Storymapping

Story mapping is a facilitated group activity that empowers teams to think empathically and uncover opportunities to create valued products or services. It is visual, it is active and it is meant to inform the development of a testable hypothesis that can further drive innovative ways of thinking and better solutions to opportunities that may ...

The Saw Mill Sasquatch – an intro

This is the story of the Saw Mill Sasquatch. May he rest in peace. He was the last of his kind in these parts. As far as I can tell. Folks said his constant stomping around and scaring the chickens was a welcome relief from the hard scrabble life we had back in those days. ...

Inflection Points

I Wore Glass

Last week I discovered that we had a pair at work so I went and tried them out today. It was my first time so lots of fumbling as usual first times go. But first impressions always count. And you know that feeling when you have too many electronic gadgets around the house that you ...

What’s up with Google Search on Mobile?

Seen below Google has three different search experiences on my iPhone and I’m not sure which result to trust. I’m torn between choosing Thai Select, Aceluck, or Pongsri. I’m certainly not going to go to menupages.com because that isn’t a restaurant and, knowing Google keywords, smacks of advertising. I think I’m going to go to ...