Arcadia
A standalone customer insights platform I created using IBM Watson (AI) to synthesize qualitative and quantitative data.
Selected case studies and independent product ideas.
The Wall Street Journal
WSJ Digital Transformation
People
People app - #1 in the App store - Using AI in the workflow
NewsAction
NewsAction - How to help when the news is bad
Counterpoint
Counterpoint - An AI-Powered Perspective Comparison for News Readers
CredCheck
CredCheck - Who wrote this article and why should I trust them?
InContext
InContext - Using AI to help readers understand the historical context of a news article
NewsWise
NewsWise - Using AI to create a meta analysis of the news
Arcadia Launches
So nice to see that Havas went all the way and officially launched Arcadia into the world. What started as a small idea when I was doing a workshop for a client in Munich became a much bigger idea with…
Co:Create
Co:Create is a methodology I developed with my team to closely partner with clients, their internal teams and their customers to help define new product and service offerings and marketing plans to support them. Co:Create is a workshop and stage-gated…
3 weeks to an AR prototype
In February we wanted to see if we could add an element to our workshops at Oliver Wyman that would bring a bit more depth and interaction to the content we present. Our choice was to add a layer of…
Workshop artifacts
Perhaps the most considered task of any workshop are the shapes and forms of the materials used in the room to spur lateral thinking. A roomful of people can generally stomach three group activities over the course of a day.…
Workshop Insights
Always much to learn from facilitating a workshop. First off, no more than three exercises during the course of a day. That’s nearly a given now even though I always try to pack in more. But – more importantly for…
Journeymaps and the MET Framework
There area a myriad of tools now out that purport to make journey mapping a simple drag and drop process. A few of them are quite good and will certainly get better. I’ve been using my MET framework in my…
Changing Minds
How can we reframe and unbias our news media habits? How could we become aware of our political biases? What if we created a news reader that could keep track of how many blue and red news articles we’ve read?…