NewsWise
NewsWise: Smarter tools for reading and understanding the news
Select case studies and independent product ideas.
TD Ameritrade
AI-powered financial service transformation. $11M account win
GSK
Led global digital transformation for all OTC brands
Oliver Wyman
Design lead for the Innovation Studio of a global management consultancy
Arcadia
A standalone customer insights platform I created using IBM Watson (AI) to synthesize qualitative and quantitative data.
The Wall Street Journal
WSJ Digital Transformation
People
People app - #1 in the App store - Using AI in the workflow
NewsWise
NewsWise - Using AI to create a meta analysis of the news
Songlines: Part One
Bruce Chatwin’s book, The Songlines, inspired me to think how I might design an application that would enable composers to create and map music to a specific geography. In the book Chatwin describes Songlines as, “…the labyrinth of invisible pathways which…
Brand Flow – part two
Brand Flow showing an emphasis on in-store and social engagement.
Brand Flow – part one
Brand Flow is an illustration of brand engagement across various touchpoints. It helps to have a mental model that indicates movement through a brand – as a customer would normally experience it across time. The categories or platforms of engagement…
Topologies of Engagement – part two
Changing the axis of the map reveals the potential for deeper customer engagement points along a multitude of platforms.
Topologies of Engagement
I’ve been developing several different mental models to help visualize a theory of brand that can be easily understood. In a Topology of Engagement the expanse of the customer experience is visualized. Via platforms that add value to the exchange…