Architecture swallows violence. The streets are washed clean. The walls patched. The holes filled. The windows repaired. And the names…
Things seen and observed.
Bruce Chatwin’s book, The Songlines, inspired me to think how I might design an application that would enable composers to…
Tinder’s use of a very familiar mental model – a stack of cards – is break through design work. Like…
I’m still surprised to see ad agencies struggle after nearly 20 years but it occurred to me a few weeks…
Using Maslow to define need states, there is a hypothetical starter set of desirable features or services that, over time, are…
Reframing – a tool for rapid innovation Reframing a question involves looking at the question from a different perspective and…
Thoughts being those random things that jet around our heads. Attachment being the tension/reaction when becoming aware of the thought.…
This time with a financial services client. Always fun to do with clients whose product or service impacts our everyday…
Did a design workshop the other day. It was a very useful way for the team to build consensus and…
Getting better with using the color stickies. This one was for a story mapping session with our IBM client.