Oliver Wyman: Scaling design thinking across Fortune 50 clients
01
My Role
Lead designer, workshop facilitator and writer for the Innovation Studio, leading a team of 10 across Oliver Wyman’s global consulting practice. Designed and authored field books, toolkits, and frameworks to help consulting partners explain and sell design thinking to C-suite clients.
02
Opportunity
Fortune 50 clients needed to align C-suite leadership and reimagine services amid massive digital disruption. Abstract design thinking concepts weren’t accessible to consulting partners, limiting the studio’s ability to scale innovation workshops and strategic engagements across the firm.
03
Result
$8M+ in new revenue. Empowered partners to lead design-led engagements, expanding the studio’s impact globally.
- Led 20+ executive workshops at Oliver Wyman engaging C-suite leaders from Marriott, JetBlue, Hilton, and other Fortune 50 companies
- Developed Field Books with frameworks and tools that scaled design literacy across 200+ consulting partners
- Built toolkits and learning content enabling partners to confidently facilitate innovation sessions independently