Spotify did something absolutely brilliant last week. They released their annual “Wrapped” collection of music which turns the usual expectations of data collection on its head. It’s a given that anytime we enter our personal info or offer up our…
HR processes at design and marketing agencies are an opportunity waiting to happen. While the consulting world instills a KPI driven culture, which can, at times stifle creativity, the design and creative world often misses the guideposts that can help…
So nice to see that Havas went all the way and officially launched Arcadia into the world. What started as a small idea when I was doing a workshop for a client in Munich became a much bigger idea with…
Co:Create is a methodology I developed with my team to closely partner with clients, their internal teams and their customers to help define new product and service offerings and marketing plans to support them. Co:Create is a workshop and stage-gated…
In February we wanted to see if we could add an element to our workshops at Oliver Wyman that would bring a bit more depth and interaction to the content we present. Our choice was to add a layer of…
Perhaps the most considered task of any workshop are the shapes and forms of the materials used in the room to spur lateral thinking. A roomful of people can generally stomach three group activities over the course of a day.…
If you’ve ever tried to sit and meditate you’ll know how noisy your mind can be. Thoughts rise and fall like a whirl of leaves. They distract, dance and fade and never seem to settle. Some are close and discernible…
Tiny rivulets of water coursed down the walls. It had rained the day before. And some days before then as well. It was March in Beirut after all. The season of rain. Even though it was cool outside I could…
Always much to learn from facilitating a workshop. First off, no more than three exercises during the course of a day. That’s nearly a given now even though I always try to pack in more. But – more importantly for…
I’ve read Matthew Crawford‘s book, “Shop Class as Soulcraft” a few times now. It has earned a permanent place on my bedside table. I plan on reading it again several more times. He is a senior fellow at UVA’s Institute…
There area a myriad of tools now out that purport to make journey mapping a simple drag and drop process. A few of them are quite good and will certainly get better. I’ve been using my MET framework in my…
According to Pew, 85% of us here in this country read news on our phones. Neiman Labs has done research that shows how differently we read news from computer screen to laptop to tablet to phone. Suffice to say that…
35 years ago nearly to the day. A city finding any excuse in differences to bury you. A car bomb, a bullet, a shell lobbed in a graceful arc from somewhere high in the mountains above the city, a bomb…
Amazon and Alibaba are reconfiguring our world. They are both racing to become the world’s first trillion dollar companies and have spent the past ten years and more accelerating quickly beyond their original intent of just being a place to…
Archaeology now. Back in 1996 I had a design studio with my friend David Oppenheim. This was our digital press kit – on a floppy disk. We worked together for 2 1/2 years. We did websites for The Rolling…
